Customer success

Recommend in 2021
Recommend in 2021

As the year ends, we wanted to count all the achievements and updates that have taken place during 2021. But, before we start, we want to thank all our clients, returning and new, for trusting our platform and team. Their results speak for themselves. Our platform helped improve performance and deliver a genuine, personalised experience. […]

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Dec 15, 2021
Recommend-Product Recommendations
Recommend – Personalised Shopping & Recommendations

Recommend is a personalisation and marketing platform for e-commerce businesses. It is a way for your brand to deliver an unrivalled, personal user experience and also a tool to access real-time insights to optimise your website, conversion and spend. Our e-commerce solution¬†offers your brand a suite of tools that work together, powered by AI, to […]

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Oct 21, 2021
Email-Marketing timing
Best timing for Email Marketing

Email marketing is still one of the most effective marketing channels to communicate with customers. Most online adults use and check their email every day, making it one of the best digital marketing tools for brands. Email marketing is a great channel that boosts ROI and generates leads, but also it is the preferred way […]

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Oct 05, 2021
Email-Personalization-Recommend
Implement personalisation in your Email Marketing messages

Email marketing continues to occupy the first position as the tool with the best return on investment for retailers. However, before considering overloading your subscribers’ inboxes, it’s critical to analyze the content and relevance of your marketing communications. Did you know that the number of emails sent in one day reaches 105 billion? Although it […]

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Jun 30, 2021
Data Website Visitors
Use data analysis to understand your customers

Data is vital to implement personalisation. However, according to a report published by WBR and OneMarket, 64% of retailers said they could not identify the majority of their website’s visitors. In comparison, 57% said they did not use CRM platforms.¬†

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Jun 17, 2021
Panel-Placement-Recommend
How to use Product Panels to increase conversions

Studies have shown that personalisation can generate up to a 6% increase in revenue per visitor. So how do you get the best of Recommend to increase your traffic, improve conversion and, most importantly, the relationship with your customers? By showing them product recommendations with our Panels and Panels Placement features.

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Jun 11, 2021
Predictive-Fashion-Recommend
Predictive fashion: Use AI in your eCommerce strategy

When looking for clothing online, consumers expect a personalised interaction. However, this personalisation can only be achieved once the user has visited the site at least once. So, how fashion brands and e-commerce retailers can provide a unique experience that reaches all touchpoints? Back in 2017, researchers at the University of California and Adobe outlined […]

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Jun 03, 2021
Customers and Digital Transformation
Digital transformation and the customer experience

Nowadays, customers know what they want and how they want it. Their journey defines the brands’ strategy and not the other way around. Customers expect frictionless online experiences and tailored communications. However, when we talk about digital transformation is less about technology and more about a shift within the company’s culture. Businesses need to put […]

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May 19, 2021
improve email marketing recommend
Improve your email marketing strategy using Recommend

Email marketing is the most effective marketing channel, and for every pound you spend, you can expect a return on your investment of fifty times that amount. The number of emails sent daily is forecast to reach 347 billion by the end of 2023. In fact, email marketing has proven to drive better results than […]

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Mar 22, 2021
Customer Retention
Six ways to improve customer retention

Since the beginning of last year, a trend was gaining ground: Brands were paying more attention to retaining customers than acquiring new ones. The acquisition of new clients is always the first step in the growth of any business. However, acquiring new customers can be expensive, complicated and time-consuming. Usually, these campaigns come with high-churn, […]

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Mar 04, 2021