Business
A decade ago, smartphones and mobile apps took the world by storm. Having a smartphone become a need, and a mobile app was considered an essential tool for any brand that would like to attract the attention of a booming consumer segment: mobile device users. Ten years later, its use continues to increase. By 2020, […]
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The importance of Black Friday is such that most of the behaviour spotted during this season can defined eCommerce trends for next year. For example, according to Deloitte, 50% of this year’s holiday shoppers now say they prefer online shopping to brick-and-mortar. The multichannel shopper spent €82 more on average than those who only shopped […]
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Black Friday is one of the most anticipated events by retailers and eCommerce worldwide. Despite being a busy time for brands, it is the one that generates more profits during the year. In 2019, online purchases on Black Friday are expected to increase by 25%.
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Privacy is extremely important when it comes to interacting with an online user. Consumers expect personalised content thanks to digital transformation and online devices. While it is true that users want personalisation, there is no consensus on which tactic is most effective. Despite wanting to receive relevant content, only 29% of online users believe that providing […]
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Every change generates resistance. When it comes to corporate, naturally, there is no palpable desire to go beyond standardised ways. Just as personalisation is becoming a common practice in eCommerce, its principles can, and should, be part of the corporate culture.
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To have a personalisation platform, such as Recommend, to support and embrace your eCommerce activities is a good start. But, understanding the data, and how to use it, is essential to get the most out of product recommendations.
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Marketers must know their customer. Improving the effectiveness of personalisation in your Marketing strategy requires making these recommendations and personalised content useful for your user. That is, the implementation of personalisation must be pragmatic in execution and delivery. In a study conducted by Gartner / CEB in 2018, they identified two types of customisation:
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To be able to track the results of your actions is key to the success of your business. Reports are one of your best assets, and you should be using them to their full potential. However, several studies are showing that up to 55% of marketers don’t feel they have the necessary data from reports. […]
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According to a study by the Baymard Institute, “a large portion of cart abandonments are simply a natural consequence of how users browse e-commerce sites – many users will be doing window shopping, price comparison, saving items for later, exploring gift options, etc.” Cart abandonments happen almost every day in the online retailer world with […]
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According to McKinsey research, online luxury sales will triple by 2025, and 80% will be digitally influenced. If you have ever visited a luxury shop, you may have had an experience with a personal buyer or tried products before making a final decision.
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